The Customer Service Team - Weston Homes

The Customer Service Team

The role of the Customer Service Team is to provide you with a point of contact and assistance from when your new home is completed and ready for you to move in.

The Customer Services team’s objectives are to:

  • Deliver excellent customer service, by responding to our customer’s needs and requirements, in a timely, courteous manner.
  • To resolve any issues to a high standard within set time scales.
  • To provide a friendly and efficient service, using our own fully trained multi skilled customer care technicians and co-ordinators. Allocated co-ordinators and technicians are nominated to every customer to ensure a consistent level of service.
  • Listen to our customer’s requirements and comments to allow us to continually change and improve the service we provide.
How can we help you?
Do you have a question? Get in touch with our friendly team today.
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