Customer Care

Here at Weston Homes, we’re committed to providing the highest standard of Customer Care, with a personal service from our dedicated Customer Care Assistant at your chosen development.

We want all customers to receive an excellent service throughout their home buying journey and a prompt response to any issues that arise. Our dedicated Customer Care team is available to help with any queries about your new home for the first two years after legal completion.

The Customer Service Team

The role of the Customer Service Team is to provide you with a point of contact and assistance from when your new home is completed and ready for you to move...

The Customer Service Team

Our Promise

From the moment Weston Homes started, we have made great customer care as well as delivering the best possible quality our top priorities. Because we fully understand our product, from blueprint...

Customer Charter

At Weston Homes we are committed to providing the highest standard of quality in our homes and a premium customer service, starting from your first contact with us through to purchasing...

Consumer Codes

The entire Weston Homes team is committed to providing our customers with the highest level of service and will be on hand to guide you through your home buying journey to...

Warranty & Insurance

When you first walk into a Weston Homes Marketing Suite, you can be confident that every home has been built to the highest of standards from the thoughtful design process and...

Complaints Procedure

We put the same high standards of care into looking after our customers as we do into building our homes. However, we do appreciate that sometimes things can go wrong and...

Managing Agents

Please find some useful information below aimed to help you understand how your development is managed & maintained. How My Home Is Looked After: A Guide To Residential Management This document...

How can we help you?

Do you have a question? Get in touch with our friendly team today.

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